HENNEPIN COUNTY MINNESOTA DATA REQUEST PORTAL

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Question:

Why can't I see or download the responsive data?

Answer:

If you can't see or download the responsive data, your web browser may be configured to block all pop-up windows. While this is a great way to prevent unwanted pop-ups while browsing the web, it can interfere with legitimate pop-up functions in website applications like the county's Data Request Portal.

Below, you'll find information about pop-ups for some popular browsers. But, because browsers are updated frequently, it maybe be best to view your browser's help pages for the most up-to-date information on how to enable pop-ups.

Firefox
In Firefox, you can add specific websites to an allowed or exceptions list. Once you add a site to this list, pop-ups from that site are always visible. Mozilla's support page show you how to manage pop-up blocker settings in Firefox.

Chrome
Similar to Firefox, in Chrome you can add specific sites to an allowed list so pop-ups for that site always appear. For more information on how to manage pop-up settings in Chrome, have a look at Google's support documentation.

Edge
Microsoft Support shows you how to turn the pop-up blocker on and off.

If you are still having issues, contact us. Make sure to include your data request reference number.

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